Refund I didn't request

Mason__666
New Community Member
Can anyone explain why I would have been refunded from a purchase made on the PlayStation network? This charge back has seen my account banned and it's going to be an upheaval to get it lifted. It's only £4.58 but I never requested a refund so why has it been issued to me?
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2 REPLIES 2

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome to the PayPal Community.

 

Chargebacks are created by your card issue and PayPal have no control over these. You will need to contact your card issuer for more information.

 

-David R

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AleFranz
New Community Member

Same problem for me. How to open a claim on an unexpected refund?

Thanks!

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