Refund problemss??

Tnm
New Community Member

I recently recied a refund from an ebay seller and it says on my ebay inbox that the refund has been reufnded. then in my paypal account it says that the refund has gone back to the card i paid with wich is fine.

 

however wen i look in my account the money has not gone in ??

help!

were has the money gone..

Login to Me Too
7 REPLIES 7

PayPal_AdrianO
Moderator
Moderator

Hey there,

 

Once a refund shows as ‘completed’ to your card it should appear on your statement within 2 to 3 working days.

Login to Me Too

riddock10
Contributor
Contributor
I was ment to get my refund to day and havent received it yet and that was from Wednesday the 7th of October so I was wondern when I would get it
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

Has the seller refunded?

Is it showing in your transaction history and have you received the refund email?

Is it marked as temp hold?

Is it marked as completed?

How did you fund the original paypal payment that was refunded??


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

riddock10
Contributor
Contributor
Yes it does say on my transaction history and yes I got a email and its mark complete. And I phoned up m&m and they said it will get funded and its not yet went on to my balance
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

Answer the last question then please.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

riddock10
Contributor
Contributor
I used my bank card to pay it
Login to Me Too

riddock10
Contributor
Contributor
It is fine just check my bank and it has been refunded thanks for your time
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.