Refund to closed account

MonkeyFish
Contributor
Contributor

I have a refund that according to paypal has been completed. The account it is due to appear in is being closed this week however, what shall i do about this refund if it hasn't appeared by Friday when the account will be closed?

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

How did you fund the original paypal payment?


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MonkeyFish
Contributor
Contributor

The original payment was made by debit card, the card due to be cancelled

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kernowlass
Esteemed Advisor
Esteemed Advisor

If the transfer fails cus the account is closed then it should return to your paypal balance but you may get charged a small failed transfer fee.


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PayPal_Siobhán
Moderator
Moderator

Hi there MonkeyFish,

 

When a refund is sent to an expired or cancelled card the money will still go back to the account to which the card is associated. It may take 5-7 days for this refund to appear.

 

Siobhán 

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