You submitted an order in the amount of $76.80 USD to Shipito LLC.

therebelz
New Community Member

Hello, so I just got an email saying the following:

 

You submitted an order in the amount of $76.80 USD to Shipito LLC.

Charge will appear on your credit card statement as 'PAYPAL *SHIPITO'
Please Check PDF Invoice For Purchase Detail.

 

I however did not order anything from shipito nor do I know what that is.

I am so scared right now, what do I do?

I have never given out my paypal info and I only had purchases on steam and i connected my paypal to ebay and that is it.

Is there a live chat support or anything?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@therebelz

 

If its a spoof, DO NOT USE ANY LINK.


Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.


Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.


If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.


More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




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kernowlass
Esteemed Advisor
Esteemed Advisor

@therebelz

 

If its a spoof, DO NOT USE ANY LINK.


Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.


Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.


If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.


More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




Advice is voluntary.
Kudos / Solution appreciated.
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therebelz
New Community Member

Thank you very much for clearing things up. I was so scared because there was no links nor any attachments but they did address me with my email. Looking into it now more, it seems that it is indeed a spoof.

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