Impossible to find transaction history for over 3 months

[hannaheyhey]

PayPal is making it hopless to find where one can see history for more than 90 days. Support pages says to go to reports, not staying it´s the same even. But that it´s in "settings" and then "Statements and Taxes" but my settings does not have this field anywhere. How do I find it? 

[PayPal_Bindu]

Hello @hannaheyhey,

Welcome to our community help forum!

Sorry to hear that you're not able to find transaction history for over 3 months. Here's how to view your transaction history:

Log in to your account.
Click Activity near the top of the page to see your most recent transactions.
To display more transactions, change the date range and click "Show".

I hope this information helps,

Bindu

[hannaheyhey]

Thank you. So I see website has a bug. I need to hit the "date last 90 days" button several times, for it to pop up and show me alternatives to change date. So no wonder not been able to enter as that button simply isn´t reacting when clicking it first time. 

Secondly, I can then see changes only back to 2019. Better than three months of course. But is there a way to see more than 3 years? 

[PayPal_JonK]

Hi @hannaheyhey, 

Welcome back and thank you for your reply. Sorry to hear that button is a little finnicky. We appreciate you letting us know. 

If you'd like to see further back than 2019, we'd recommend downloading your activity by clicking the Download button on your Activity page, then "See More Reports", and then choosing the time-frame and format on the following page to create that report. You should have the option to go back up to 7 years that way. 

I hope that helps!

 - Jon K

[hannaheyhey]

That´s the thing, I can never find this "activity" button. Are you sure it hasn´t moved. Under "Data and privacy" i get "download your data" but that´s the only thing I find that resembles. Adding a screenshot to show what I see. 

 

[PayPal_Olivia]

Hi @hannaheyhey,

Thank you for letting us know that you're unable to find the right page. 

If the above options from @PayPal_Bindu and @PayPal_JonK didn't help, the instructions in this linked article should do the trick, but if they don't, please tell us exactly what steps you're taking to get to what you see. If you're missing a crucial step, that will help us guide you.  

I hope this is helpful!

Olivia

[hannaheyhey]

And there I did find it! I think website has changed, leading some and to when I googled the old way to find it. Thank you!!