Where to download my activity report?

El_Comandante
Contributor
Contributor

My request an activity report. A few minutes a received an email "Activity report available for download." I click the download link and it takes me to my dashboard. What do I do next to download my activity report?

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3 REPLIES 3

carlyjcais
Contributor
Contributor

Me too! I need my activities from 2021 in order to do taxes.

 

Clicking in the email I receive only brings me to my Account homepage.

 

Where is my Activities report??

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PayPal_Olivia
Moderator
Moderator

Hi @El_Comandante and @carlyjcais,

 

Thank you for your posts and welcome to the community! I'm sorry to hear that the link in the email is not bringing you to the activity log dashboard. Please try clearing the cookies and cache in your browser and restart it, then try the link again. If it happens again, please try logging in to your PayPal account in the browser first, and then click the link.

 

I hope this resolves the issue. If it does not, please contact customer service for further troubleshooting. You can find your contact options by clicking Contact at the bottom of the PayPal website. 

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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carlyjcais
Contributor
Contributor

Um... thanks but that's not the answer.

 

I randomly found where PayPal Activity reports are located. Here:

https://www.paypal.com/myaccount/statements/monthly

 

All Custom statements that you have requested from PayPal in the past are here:

https://business.paypal.com/merchantdata/reportHome

 

Wish that you'd provided this earlier AND had a Knowledge Base article so we didn't have to figure out the answer ourselves...

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