How do you see old transactions, I need to go back to 2015

Leeza2222
New Community Member

How do I see old transactions going back as far as 2015. I need receipts, proof to a certain company of payments sent to them. It won’t show me all my old transactions, I’m using mobile, thank you

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3 REPLIES 3

Toberine
New Community Member

I have tried this but there is a five year limit on the dates you can enter, even though it states that transactions up to seven years old can be downloaded.

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PayPal_Ayesha
Moderator
Moderator

Hello @Toberine,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're having issues while downloading the transactions history. If you are unable to download the statement or if you're not getting an option to download the statement past 5 years, you may have to contact PayPal Customer Support team through the available contact options on our website and request for it so that our advisor can raise a ticket. Please click on this link for alternative contact options.

Regards,
Ayesha
 


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