About Please check your server that handles PayPal Instant Payment Notifications (IPN).

[FallenSo]

hi,
I will receive the following message in my email inbox:
"Please check your server that handles PayPal Instant Payment Notifications (IPN)."

I found that this error is specific to my sandbox.

Upon checking the URL, I found that the IPN URL is configured for the sandbox environment.
However, my testing environment is not frequently operational, which is why this error occurred.
What should I do in this case?

Should I remove the sandbox settings on PayPal?

[MTS_Chiranjeevi]

Good day @FallenSo,

Thank you for posting to the PayPal community.

Instant Payment Notification (IPN) is a message service that automatically notifies merchants of events related to PayPal transactions. Merchants can use it to automate back-office and administrative functions, including automatically fulfilling orders and providing customers with order status.

PayPal system will send the IPN response to the merchant specified IPN endpoint URL.

If your(merchant) IPN listener server fails to return HTTP 200 OK response to PayPal POST, system will retry sending the IPN details for 15 times by auto alerting the merchant via email. This is the reason why you have received IPN warning email alert.

To stop receiving this IPN warning alerts and PayPal IPN response , please follow the below steps to disable the IPN feature in your PayPal account.

Login PayPal.com >> Account settings >> Website Payments >> Instant payment notifications >> click "update" >> click "choose IPN settings" >> check your "IPN Notification URL">> toggle the option "Do not receive IPN messages (Disabled)" >> save.

Also, please contact your website developer not to pass IPN "notify_url" parameter in your website payment API request calls to PayPal. PayPal will send the IPN response, to the "notify_url" even if the IPN feature is turned "OFF" in PayPal account.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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