Cannot delete sandbox account, linked with non-existent REST API APP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, some time ago I created several REST API APP and Sandbox accounts to test how the developer environment works and be able to implement it on my website, after several tests I eliminated all the APPS and SandBox accounts, but there is one that resists to be deleted, apparently according to the error message because, being a Business type Account, it is linked to several REST API APPS that I can no longer unlink since they simply no longer exist and do not appear to be unlinked.
I also want to remove the linking of the SandBox Business account by Default with all the REST API APPS since I can only remove "Default Application" which is the only one that really exists.
Thanks in advance.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please share the merchant id for the sandbox account which you want removed from your developer account so I can review.
Details on how to retrieve the merchant id for a sandbox account can be found in the thread pinned to the top of this forum titled "how to report a sandbox issue".
Thanks !
Was my post helpful? If so, please give me a kudos!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, the merchant id is N6MMLZKX2GR4Q and the merchant id of the default sandbox account to which I want to unlink all Rest Apis Apps is H2QH83AAYQEMC

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for sharing the merchant id for your sandbox account.
I've disabled all the REST applications associated with the sandbox account you specified.
Please re-attempt removing the sandbox account again and let me know the result.
Thanks !
Was my post helpful? If so, please give me a kudos!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, the merchan ID is N6MMLZKX2GR4Q, it is still associated with 4 non-existent REST API APP called "Test Store". I also try to enter the sandbox account, the screen goes blank, I try to delete said account and it shows the screen that it is processing and when finished, it does not show errors such as deleting the 4 REST API APP, but it does not delete the sandbox account either (it is say processes trying to delete them, but when finished it returns and the account appears).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Sandbox account collect billing and shipping address in Sandbox Environment
- "System error. Please try again later" when connecting to paypal sandbox account with my android app in Sandbox Environment
- NOT ENABLED TO VAULT PAYMENT SOURCE in Sandbox Environment
- Not receiving any confirmation emails for sandbox account in Sandbox Environment
- failed to pay with sandbox account in Sandbox Environment