Error creating App: Something went wrong creating the application. Try again.

[jimmet]

Hi!

Are there any known issues with the App creation flow?

I get either the error "Something went wrong creating the application. Try again." or the form hanging after clicking "Create App" with some errors in the browser console.

Thanks

[vaishnavib]

Good day @jimmet,

Thank you for posting to the PayPal community.

I understand that you were attempting to create an App in sandbox mode. To further troubleshoot this issue, I kindly request that you clear the cache and cookies in your web browser. Additionally, I recommend trying different browsers, as certain browser settings or extensions may impact the functionality of the website. Furthermore, accessing the website in private/safe mode can assist in identifying any third-party applications or extensions that may be causing the problem.

If you still facing issues, please create an MTS ticket via -  https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

Sincerely,

Vaishnavi

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[jimmet · Accepted solution]

Thanks for your assistance. I finally found out what the issue is. I did not create a sandbox account first to which I could link the App. It was not completely clear in the UI, and maybe the error message could have pointed me in that direction 🙂

Anyway - I'm past this blocker now. Thanks again.