WooCommerce payment status: PENDING

[dgc1957]

Hello.

I've seen several post in regards to this issue. But they don't solve my setup.

Paypal has worked with 0 problems until the past week.

| Not ALL orders are doing this. Only every now and then - atleast 1 out of 10.

Order status states: "Payment via Pay with Paypal. Customer IP:xxxxxxx"

When I go to my account to check transactions,there is NO such transaction from that person.

I've double checked all my PayPal info. I have it setup correctly.

Thanks all. Hope I can find out why..... just to atleast understand.

Deb

[vaishnavib]

Good day @dgc1957,

Thank you for posting to the PayPal community.

Please cross-check your PayPal Business account and make sure it is verified and confirmed without any account limitations.

Also, please try to process a test payment using a card that is not associated with your PayPal Account, since merchants can't process self-payments.

Merchants should first perform the Create Order API( https://developer.paypal.com/docs/api/orders/v2/#orders_create) call and then redirect the customer/buyer to the "approve" URL.

Once the order is approved by the customer/buyer, the merchant should perform CaptureOrder ( https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call and the customer/buyer should pass the valid funding source.

Third-party eCommerce develops its modules/plugins. To resolve the pending status in your WooCommerce account, I recommend contacting the WooCommerce support team for further assistance with this issue.

If you still facing the issue, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

Sincerely,

Vaishnavi

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[dgc1957]

Well...stumps me. I have had Paypal for 10+ years and this just began this past month.

Some research that I have done shows that its happening with people who log in to their account. 

People who order as a"guest" aren't having this issue.