Assistance contacting seller with dispute

Miagd
New Community Member

I need to contact a seller about a problem. PayPal says to contact seller through "PayPal". How do I do that? I can't seem to find that answer any where! Thanks.

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Miagd 

 

Open the transaction made to the merchant you want to contact. Seller’s PayPal email address and/or their business contact email address if seller provided it, or link to Message seller can be found there.

 

You may also open a official PayPal dispute to start a dialogue with seller and/or getting PayPal involved by opening the transaction and click “report a problem” link if just emailing or messaging the seller doesn’t get you a response from seller.


Kudos & Solved are greatly appreciated. 🙂
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