Authenticator QR scan is successful but shows account is Google, not Paypal.

[InTheWoods2]

I tried to enable 2 factor authentication using Duo Security and the Last Pass authenticator. I was able to scan the QR code, but the result showed Google Account, not Paypal. I do receive the initial code and it is accepted. However, when I try to login I do not receive an authorization code and have to click on "having trouble logging in" to receive a code via SMS. This happens for both apps on Firefox, Opera and Edge browsers. I am not having these issues with other accounts using 2 factor authentication.

[PayPal_JonK]

Hello @InTheWoods2, 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues enabling that 2 factor authentication. Have you tried the steps in this Help Center article: What is 2-step verification and how do I turn it on or off?

If you have and you're still running into issues, please feel free to reach out to our Customer Support teams for assitance. 

Good luck!

 - Jon K