Can't contact anyone about the limitation

[Stark_]

Hi,

I opened my account a few weeks ago and I haven't even made a transfer of £100 in total. But now, my account has been limited. I don't know why it happened. It only says: "We noticed activity in your account that's inconsistent with our User Agreement"

I cannot contact anyone from PayPal, I cannot upload any documents. I don't see any steps in the Resolution Centre. and I didn't received any email from PayPal.  

I can't even contact with customer service. I write during business hours but It says: "All our agents are currently offline. Please try again during business hours."

I only have the Reference ID about my limitation. Can you please help? 

[Jonnybones]

Hi @Stark_ 

Thank you for your post. I'm sorry to hear that your account is on limitations I will help you with the steps as how to remove the limitations from account and continue using the account.

Have a great day ahead. 

[Stark_]

@Jonnybones Thank you for your reply.

But there are no steps in the resolution center. it just says my account is unavailable. So your reply doesn't help to me. Can you help in a different way please?

[kernowlass]

@Stark_ 

In that case it would be a permanent ban.

[Stark_]

@kernowlass 

thank you for your reply, but I just don't know what did I made wrong? Don't I have a right to know?

Can Paypal close my account without giving any reason, without contacting me?

[Stark_]

They close my account without giving me any information and keep the money in it for 6 months.

I can't contact anyone from PayPal even though I've emailed many times and tried to connect to the customer representative every day.

Is this the way paypal works? I was greatly disappointed.

[PayPalMichelleW]

Hello @Stark_,

We're sorry to hear that your account has been limited. The most up to date information that can be shared will be sent to the primary email address on the account. Also, here's an article from our Help Center with additional information about account limitations. If you have additional questions, you can contact our Customer Support team here.

Thanks!

MichelleW

[Ggggggdaaa]

Facing this problem tho just suckss coz I need it but I can't access it lmao PayPal sucksss