Counterfeit item unable to refund

[Applea83]

Hi, I recently purchased on ebay what i believe to be a counterfeit item. Once the transaction was completed and I received the item the seller deleted the listing and has been uncontactable. I have tried raising a dispute on paypal but I am unable to provide a link to the item as it has been deleted on ebay (presumably deliberately to stop me from being able to dispute it) Is there a way to recover the listing and thus be able to link it on to paypal dispute or is there a better way to try and get a refund? Thank you for any advice

[kernowlass]

@Applea83 

You would have auction showing in your my ebay or on your feedback list?

If so then get the auction number and contact ebay ...live chat is the best option....if its within 30 days there buyer protection should apply.

[Applea83 · Accepted solution]

Thank you for your advice. I managed to find a link in the email I received when purchasing so have included that in the PayPal dispute as well as screenshots of the order page. Hopefully that will be satisfactory. If not then I have the order number so will contact ebay. Thanks again.