Door dash fraudulent activity with my paypal account and paypal won't help get my money back

J_keeling
New Community Member

Okay so someone used door dash to charge my paypal $90.71 at 1:05 am in California for a Lynnell [removed] (I live in Tennessee never even been to California) and on the same date at 1:10am charged $115.?? Same name different address but in California still. It says it was preauthorized. I contacted door dash whom could not locate the transactions at all and told me to contact paypal file a dispute and tell them that door dash will confirm the fraudulent activity so I may get my money back. I did so and paypal denied my dispute/claim stating it was preauthorized and therefore not covered. What the hell am I supposed to do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@J_keeling 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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