Facebook scam

[Sherry-L]

Anyone else order the dog steps for your car through Ronarry.com and get a Comb for taking out head lice instead. I tried to email the company using the address PayPal provided me with but the seller rejected my email.

[PayPal_Tommy]

@EMacko, 

It sounds like you have opened the wrong case. When you first complete a payment, you will not be given an option to open a claim for 10 days. This is why you saw the only option at the time which is for unauthorized payments. Since you intended to complete this payment, the case was closed. 

You will need to contact us directly, we can change the type of case. If you haven't received your item, we will open one for you. 

We cannot see the details of your account right now via this channel. I advise you to contact us via the contact us section at the bottom of your account or via Twitter/Facebook. 

-Tommy

[PayPal_Tommy]

@Sherry-L, 

I'm really sorry to hear that you received the wrong item. You can report this transaction via your resolution centre for an item received but not as described. 

-Tommy

[mito88]

facebook and paypal are the laughingstock of the tech community.

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