Fraudulent activity payment pending for Norton Security for $699.00. Could anyone please help?

[LeeSlaughter]

Hi there........This is my 1st post on PayPal community but I am very concerned that today I see on my PayPal activity there is a pending payment for Norton Security for $699.00 which thankfully PayPal didn't pay! This was dated 13 days ago on 9th January, 2023. I have marked it as cancel rather than pay of course but how do I report this to PayPal? Can a block on those type of fraudulant transactions be put in place? I did also earlier this month receive several spam e-mails from Norton Security stating that they would be requesting this amount ($699.00) from PayPal but I knew they were spam but I didn't ever expect to see one of the payment requests on my PayPal activity! I do not have Norton Security by the way. Any advices would be greatly appreciated. Thank you. Lee (UK).

[sharpiemarker]

@LeeSlaughter 

It’s just a payment request or invoice from some scammer with a PayPal account. You won’t be charged if you do not pay it.

Invoice and Money Request scams

These scams can happen in numerous ways:

• You receive an invoice or money request through PayPal, but for a product/service/crypto you never ordered. Don’t pay it.
• You receive an invoice or money request through PayPal, and the bad actor has included an alarmist note. The note asks you to call their fake customer service number.
• You receive a fake invoice or money request by email, designed to look like a real PayPal email.

These scams are trying to trick you into sending money to a fraudster or providing your personal or financial details to them. Be wary of any messages that are alarmist, warning you to call them quickly to resolve an “issue” on your account.

How to avoid this scam: If you receive a suspicious invoice or money request, don’t pay it. And don’t call any phone numbers stated in the invoice note or open suspicious URLs.

Cancel any unwarranted invoices or money requests by logging in to the PayPal website or the PayPal app.

You can forward the emails sent by PayPal triggered by the sending of these unsolicited/unwarranted invoices/payment requests to phishing@paypal.com

[LeeSlaughter]

Hi there.......Thanks for reply. I did indeed cancel it but in 18 years of using PayPal this is the 1st time I have had a a payment request actually reach my PayPal account & thankfully it just stayed as pending which I then cancelled it.