HELP! My account is still limiting me after my limitations have been lifted.

Triss15
Contributor
Contributor

My account has been limited, I’m not sure what I did wrong but I have been trying to resolve the issue. I got an email that my limitations have been lifted but when I go to my account and try to put a card on it still says there is a problem with my account. How can I get my account fully back?

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Triss15 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Triss15 


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.
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willrodgers38
Contributor
Contributor

I did all the things listed in this answer.  PP sent me a letter from their security team with a code.  I called them back and spoke with a rep . I gave him the code.  The assured me everything was of, and I could use my PP credit from Synchgrony bank.  I only wanted to update my SKYPE credit, However, even after all this, My skype Credit does not work?

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