How do I logout on all devices?

simmp2001
New Community Member

I was hit with 3 fraudulent charges so I changed my password and then got hit with two more.  Someone suggested that there might be a way to logout on all devices to stop the problem rather than closing my PayPal account.  Is there such a thing because I can't seem to find it?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@simmp2001 


How do I turn off the One Touch feature?

To turn this feature off, follow the steps below:

  1. Click the Settings icon next to "Log out."
  2. Click Edit next to "Stay logged in for faster purchases."
  3. Click Log out beside the device to turn off One Touch.


Other alternative methods to turn off One Touch are:

  • Calling PayPal customer service.
  • Clearing cookies.
  • Changing your password automatically revokes consent.
  • PayPal can force ‘Show Login’ for suspicious activity/account or if a transaction bears higher risk.

https://www.paypal.com/signin?expId=oneTouchOptOut


Do not share your device if you’re using One Touch or make sure to log out before sharing.


For more info about OneTouch:

https://www.paypal.com/us/smarthelp/article/what-is-one-touch-and-how-do-i-use-it-faq3033


Kudos & Solved are greatly appreciated. 🙂
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