How long does it take to verify KYC for a PayPal account?

saisruthilaya
Contributor
Contributor

I am a freelancer and I have created a PayPal account and had submitted my documents for KYC verification 10 days back. Unfortunately, the sa,e hasn't been completed and I am unable to receive local payments. I sent across a support email for which I am yet to receive a response. When I called up their customer care today morning, they say it will take more time for verification. This is one of the worst services ever. Is there a place to escalate?

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11 REPLIES 11

jas5
New Community Member

I'm having the same problem. It is really frustrating! Are your documents approved now?

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neeraj26jan
Contributor
Contributor

PayPal service is horrible in term of verification and customer support. It take too much time. I don't know what is their problem. They should hire some more people to speed up this process.

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Kuldeeprajput
New Community Member

Arokia
New Community Member
How days it took to complete kyc. Am too having the same problem
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ABBAS14
Contributor
Contributor
Contact their support team.
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Kuldeeprajput
New Community Member

It take maximum 5 days

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Jyotikapatel78
New Community Member
In my case 24 hr only
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SandeepBen
New Community Member

It's really frustrating. I entered my correct PAN number and submitted it twice but it declined it automatically and said I have "one last attempt"

 

How do I reach out to their support team and address this issue? They don't even have a support email id to which I could send a copy of my PAN and Aadhaar card. 

 

What do you guys suggest I do?

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Mahir_5
Contributor
Contributor

Hello, I received the same problem.
My first attempt was wasted because I hadn't (Had forgotten to) linked my AADHAAR with my PAN
My second attempt failed because the address in my PayPal wasn't a detailed address, i had only mentioned the area and the city. The address should be same as it is in your PAN and AADHAAR.(Exactly same)

My third attempt was successful since I corrected my address. Now, I have to wait for 7 days for them to get back to me after verifying it. 

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