The seller will not respond to anything I send them and the item I ordered never arrived, however I cannot figure out how to put in a dispute for a pay in 4 payment through the resolution centre as no matter which payment of the 4 I choose I am told I cannot file a case for this kind of transaction. Is there anyway to select the entire payment not just the individual ones, or is there any other way of asking for a refund?
Our Buyer Protection Policy still applies to these transactions. Once the full amount has been paid, you will be able to dispute the transaction if you have not received the item. For steps on how to open up a case, see: How do I open a dispute with a seller? (paypal.com)
