I have real proofs of my actual age, but paypal still permanently limited my account.
xomonz222
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-17-2023
06:14 AM
I have recently made a paypal account, I am already 18 years old. Earlier I have submitted some documents to confirm my identity (they contain my address, birthday and othe informations) and suddenly my paypal account has been permanently limited because according to their email they had found out that I am still under 18 when I provided government-issued documents proving my age. What should I do?
Labels:
- Labels:
-
Limitations
1 REPLY 1
sharpiemarker
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-17-2023
06:38 AM
Contact customer service to clarify the mix up:
Log out of all accounts.
https://www.paypal.com/ph/smarthelp/contact-us
Click “Call Us” option on the bottom.
Click “call us as guest”.
Or reach out to PayPal at Facebook or Twitter:
Kudos & Solved are greatly appreciated. 🙂

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- I left a country without disabling SMS authentication in Managing Account Archives
- DELETE my account GDPR in Managing Account Archives
- Unable to close account. in Managing Account Archives
- account permanent limitation for no reason in Managing Account Archives
- Status association caritative? in Managing Account Archives