I was hacked and direct deposit info was changed to another account

frtillman
Contributor
Contributor

recently I was hacked and my companies direct deposit information for me was changed to a different account, is there any recourse I can take to get my money back?

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2 REPLIES 2

PayPal_Ayesha
Moderator
Moderator

Hello @frtillman,

 

Welcome to the community forum and thanks for posting. I am sorry to know about the hacked account. If you do not recognize the transaction and want to report it as unauthorized, please make sure you update your password and report any unauthorized activity to us. If you need any help, you can reach out to our customer support team through the available contact options on our website.

 

I hope this helps,

Ayesha

 


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frtillman
Contributor
Contributor

It was not my PayPal that was hacked it was my Direct Deposit information on my work account. And yes I changed passwords scrubbed Notebook and smartphone to make sure nothing was on it. My place of work has an App "fieldnation" that I highly suspect is the culprit but the company says it is up to me to keep DD info safe so they are not willing to help all they were concerned about is "did the DD transaction go through and the Bank that handles these DD deposits (Wells Fargo) did deposit $ into the bogus account so I am out $3500.

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