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JINZHOU NETWORK TECHNOLOGY CO., LIMITED.
Clearly a Chinese based company that's laughing all the way to the bank, especially with "brother PayPal facilitating" their fairly complex efforts to relieve us of our cash.
"A FOOL AND HIS MONEY ARE SOON PARTED." I'M NOW LIKELY ONE OF THEM. THESE COMPANIES WITH SEVERAL DIFFERENT "SELLER AND BILLER" NAMES ARE HARD TO TRACK, but shame on PayPal!
Solved! Go to Solution.
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I ordered a hoody from this company (trading under a different name via a Facebook ad) All looked perfectly fine to me - I am not a gullible person and have worked in online retail sites so know what looks normal. After several months passed I opened a PayPal dispute and it wasn't;t until then that I saw the Chinese company name and the fact it was being shipped from China. Alarm bells rang then, but still had faith in PayPal protecting its buyers... No! They sided with them and closed the case. I then googled the company name and saw all the reviews on trusted pilot.com. They are clearly criminals with a sophisticated scam. How can PayPal side with criminals? What can be done to give me and all these other victims their refunds? It's left me feeling like I never want to use PayPal again!
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So unfortunately for me I bought something from this company. Sent me a tracking number. The tracking number eventually stated that the item had been delivered to a parcel locker at my local post office and subsequently picked up. Strange, I don't have a parcel locker and had asked for the item to be addressed to my building. Went to the Australia Post office and they advised that the item with that tracking number was not addressed to me but to a female who owned the parcel locker. They even showed me the screen with the details. So I lodged an investigation with Australia post who were very quick and responded that they had had numerous complaints about this company and confirmed (in email) that the item had never been addressed to me and that they believed that the transaction was indeed fraudulent. So, feeling confident, I logged a case with Paypal armed with all of the above information. Low and behold they found in favour of the seller because he said it had been delivered and provided the tracking number which had no name on it but showed it being delivered to a parcel locker at Docklands (which I do not have). So I call them after finding that this company has over 270 complaints against it on the Paypal Community area. 50 minutes on line with a call centre that was clearly out of the Philippines and could not get this guy to understand that I had confirmation in writing from Australia Post that the item was NEVER addressed to me and it should be well known to Paypal that this company is on the nose. His answer was to take it up with Australia Post (who had done nothing wrong) or to take it up with the authorities (which authorities?). When asking to speak to a Supervisor or Manager he disconnected us. So next steps, a mate of mine is in the Australian Media and loves these types of stories. Done some research on the company involved and there are numerous complaints across various forums. Paypal are enabling this company to defraud people across various countries and despite these numerous complaints are sitting on their hands. Watch this space.
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If PayPal is siding with Jinzhou Netork time and time again that would tell me that PayPal is making a consideral amount of revenue from them. There is a tremendous amount of consumer fraud being conducted out of China across various platforms including Facebook. If you have a credit card linked to your PayPal account and you have been scammed, go to your credit card company and file a dispute. If you have a bank account linked to PayPal I ould recommend unlinking it immediately. If you are 100% a company is legitimate, do not buy from that company. Do not let an attractive price lure you in becuase that is how these Chinese companies are succeding. If PayPal is not making a fraudulent transaction right for you, then you have to stop using PayPal. That ill be the only way we as consumers can get their attention. When I make a purchase from an online company now and they have other options to pay than payPal I choose one of the other options. The bottom line is PayPal is like most companies these days, they only care about the money!
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Wow" Thats' what I call peristence. Well done. We all could learn by your example. Good job.
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