My paypal account was automatically closed and all money was gone. Please help me.

MuhammadMS0031
Contributor
Contributor

Hi Paypal, I had my paypal account on the email i.e. [Removed] . I made this account to submit the complaint as i was not able to login into my old account. Today, I got the notification from my paypal account that two transactions were done withdrawing all of my balance in my account. I didn't even login to my account on that day. When I opened my account, it showed zero usd in my account. After some time, when I tried to submit a complaint from my account, my account was closed automatically. NOT only did I not do any kind of transaction of paying someone from my account, I also didn't close my account.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@MuhammadMS0031 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.
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MuhammadMS0031
Contributor
Contributor
I tried to do it from facebook but it was only automated message i got from there. I texted on twitter, but they asked me delete the tweet and they will connect me to their team It's been more than 12 hours since that message. I am waiting for their reponse. Do you have any other solution for me? Thanks.
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