New Rules or Exceptions are needed to help client get REFUNDS

[ShinyStar1]

I planned a trip and paid for my ticket a year in advance. Finally used my ticket a month ago but the service was awful. Can't get my money back because most 'banks' only allow a window period to dispute the charge. I honestly think they should be new measures in place to help customers get refunds even if the allowed period to request refunds expires, do you agree? The sad part is I will no longer plan trips a year out because of this trauma. But I just wish all financial institutions including PayPal were more flexible. thanks

PS. The seller refuses any type of refund.

[kernowlass]

@ShinyStar1 

Paypal clearly states that they give you buyer protection for up to 180 days which is pretty much the same as most credit cards give you.

After that its between you and the merchant and presumably you can take legal action to recoup your funds in your country?

[ShinyStar1]

Exactly what I mentioned but I may consider legal action though, thanks for the advice