Paypal permanently limit my account

liufengyang
New Community Member

hello 

I am not able to receive and send my money, PayPal has frozen my account, and I have already submitted all the documents that PayPal ask but still, they froze my account, please help reopen my account thanks.

Reference ID: PP-L-388249997968

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@liufengyang 

 

Unlikely they will remove the ban once the decision has been made but all you can do is reach out to customer services and ask?


You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.







Advice is voluntary.
Kudos / Solution appreciated.
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