Refund after buying a hacked or stolen account?

Lauofe
New Community Member

Hi everyone, just wanted to ask if this case is eligible for a refund:

 

     I bought a virtual gaming account and paid via G&S. After a few weeks, the account got recalled or retrieved. Now the seller does not want to issue a refund. Will I still be able to get my money bank for buying a hacked or stolen account?

Login to Me Too
1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Lauofe,

 

Welcome to the PayPal Community and thank you for your post!

 

I am sorry to hear about your negative experience with your seller. I know this must be concerning. As you paid with Goods and Service, you have 180 days from the date you sent the payment to open a dispute. 

 

To open a dispute, simply follow the steps here. Any updates would then be sent to you via email. 

 

I hope this helps!

 

- Rachel 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.