Refund, dispute, retracted service

MarkL6
New Community Member

When I raised a dispute requesting refund of a purchase, which was "access to an online training program", the seller advised of a no refund policy, but also withdrew access to the program, and I wondered how I might get my money back now that my purchase has been withheld from me and no refund has been offered.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MarkL6 

 

Did you open a paypal dispute for item or service not received?

Did you escalate to a claim?

Was there a decision by paypal? 


Advice is voluntary.
Kudos / Solution appreciated.
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