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PP-D-45211970 - thank you (sarcasm) for siding with the Chinese fraudulent seller! Seller advertised product, sent significantly DIFFERENT product and only way they would refund me is if I spent more money which would amount to same, if not more, than original sale for my shipping cost (seller would not cover) ... and YOU (Paypal) sided with them ... HORRIBLE service and you obviously support fraudulent Chinese sellers! I will advertise this to others, report to BBB, and anything else I can do via social media. HORRIBLE CUSTOMER (lack of) service! There is NO buyer protection from you, can't wait to pay off this amount and NEVER use you again.
Solved! Go to Solution.
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Buyer Protection
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Fraud & Phishing
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Same happening to me instead of a 78 dollar motorcycle carrier the send me 4 paper masks. PayPal wants me to spend 16 dollars to ship it back.or they close the dispute. I think PayPal is a chines company
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this is not about policy or what PayPal ruled. main question is why PayPal allows same seller to run his scam over different pages. If papal would like to take action at first place should not support fraud where they do. It is right to get refund immediately in case of scam. it is not damaged item or broken delivery it is scam. they have done it to many PayPal customers and yet PayPal let them run their business by using PayPal name. well sometimes have to pay for what you learnt. but PayPal proved they are not as clean as they should be. That is why you feel PayPal taking their side.
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There is NO LINK for FILING AN APPEAL
This is about case PP-D-66447196 that you closed NOT in my favor. I DID send proof that I returned the merchandise to CHINA. You CANNOT DENY my case
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I paid immediately & got NOTHING! Link to appeal doesn't work!!! Case closed NO refund!
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kernowlass, you are addressing this as if it were the routine return of an incorrect item that was mistakenly sent by a legitimate merchant. That is not the case here.
The merchant is actually a criminal that never actually possessed, or had any intention of shipping the purchased item. The item that is sent instead is valueless, and has no relationship whatsoever to the item that was actually purchased. Its only purpose is to exploit a well-known loophole in PayPay's policies to further harm the victim by forcing them to waste even more money sending worthless junk to a crook.
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I am addressing it in the only way possible to you to get a refund if you want one.
If paypal state return goods for a refund then that is what you have to do.
If you want me to say 'not fair, don't return, they are scammers' then would you be happier with that? You wouldn't get your money back if i said that but willing to do so if that is what you want.
Fair or not the advice i give is only with the intention of working paypals buyer protection system to get a refund.
Luckily paypals return policy should be changing soon.
Advice is voluntary.
Kudos / Solution appreciated.
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