Seller says they refunded but I haven’t received it and am unsure what to do

Temp20220729E
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Asked seller for a refund, haven’t received it so have messaged the seller last week and they said it should be with me by now but it still isn’t and I’m unsure what to do

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20220729E 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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