Transactions
Lrupert
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Posted on
Nov-20-2022
02:55 AM
I am very unhappy right now. I lost $687 from my old debit card being used without my consent & paypal just said it was my doing when I opened 5 cases & spoke with someone aboute not using my card for those cash transactions. I swear I'm mad about this i explained i didnt use that money & paypal just bypassed it. I will be calling support again for help with this. This cannot be left like this! Its my first time asking the community for anything, i wouldn't be doing this bs if it wasn't serious.
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Disputes & Chargebacks
2 REPLIES 2

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Nov-24-2022
12:39 AM
Hello @Lrupert,
Welcome to PayPal Community Forum and thank you for posting!
I am sorry to know about the unauthorized charges. Please note that once you have reported the transactions on your PayPal account, our dedicated team will look into and will investigate the case and get back to you via email/Resolution Center with the outcome will be based on the information that you've shared. If you are not happy with the decision, please reach out to our customer team support again through the available contact options on our website to appeal the case and for further assistance.
Regards,
Ayesha
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Lrupert
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Nov-24-2022
06:14 AM
I've done what u said twice. PayPal is convinced I'm the one who did the transactions even after ri made a huge deal about it for 4 days. My issue wasn't resolved

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