Hello @kirsten_pkg,
Welcome to PayPal Community Forum and thank you for posting!
I am sorry to know that you're facing issues while requesting a payment. I can definitely see how concerning this could be. Have you checked Resolution Center to see if there are any notifications about your account status?? It is possible your account could be limited. Limitations may be placed on your PayPal account, which could restrict you from completing certain actions: such as withdrawing, spending, or receiving money. An email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. Here's the article to resolve the limitation on the account. If you need any help or facing any difficulties, you can reach out to our customer support team by clicking on contact at the bottom of our website for further assistance so that our advisors can help you with the best possible options.
Good Luck,
Ayesha
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