Unable to transfer money to bank account

[chao04]

When i try to transfer money to bank it says your account access is limited. I updated all required info and wait for 3 days.  It says your account access is limited again. I called customer service and was told to resolve account access limitations and wait 72 hours and I got an email to info me to resolve my account limitations. I updated all required info and wait for 3 days again.  I went through the same steps a few times already.  I provided a copy of my id, a copy of the rental lease agreement and my bank info. What else do I need to provide. I explained the money is for rent and rental security deposit again and again. I am still not able to transfer money to bank.

This is my first time to use PayPal to collect money.  PayPal received the money from the tenant for 12 days and I still not able to transfer money to bank.

[kernowlass]

@chao04 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[chao04]

We did 3 times already.  This is the money which tenant send for rent and security deposit. We can not provide any tracking information. Call customer service many times and was told to wait. what else can we do need to do?