Today I had an unauthorized transfer of funds into a bank account I don’t own. I submitted a case with PayPal and it was rejected as not suspicious even though someone tried to change my account password and minutes later submitted an immediate bank transfer. PayPal needs to make this right or I will close my account since it is deemed unsecure for my money
20 minutes on the phone and still no one to take my call to further explain that the bank account the money was transferred to isn’t mine. Seems scammy to me. Maybe PayPal took my money?
Welcome to the PayPal Community Forum! I'm sorry to hear you've run into an unauthorized transfer to an unknown bank. Here's a Help Center article on How to Contact PayPal Customer Support.
I hope they're able to assist further,
- Jon K
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