Unauthorized transaction but cased closed
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good Day!
When I woke up earlier this morning I received an email from paypal confirming a money transfer to another bank.
When I checked my account, all of my savings was transferred to a different bank!
I checked the linked bank account and suddenly a foreign bank account was linked!
-I immediately unlinked the account and changed my password.
I reported this issue to paypal, but the cased was closed. According to them the transfer weren't unauthorized.
The money will be transfered on May 11, 2022. Clearly there is still a window time to cancel the transaction and return my money.
I tried to report again but I cannot. What should I do?
- Labels:
-
Fraud & Phishing
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Contact customer service:
- https://www.paypal.com/ph/smarthelp/contact-us
- Click Password and account access.
- Click Report unauthorized access or unknown charges.
- Click Message Us or Call Us after the “This information might help” box.
- Reference the transaction IDs for the withdrawals and let them know a bank account you do not recognize was added.
Or reach out to PayPal at Facebook or Twitter.
https://www.facebook.com/PayPal
Twitter: @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you very much for your quick response.
I messaged them now and awaiting for reply. I hope for a quick response for time is the essence.
The transaction will be done on May 11. I hope there is a way to cancel the transaction!
I am waiting for Paypal's response to my message.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Close account/change country - doesn't work because of open transaction in Managing Account Archives
- I want to close my account, but there is a "pending transaction" I cannot find. in Managing Account Archives
- BA tickets & Paypal in Security and Fraud Archives
- Dispute. No goods received in Security and Fraud Archives
- Contacting PayPal in Transactions Archives