What is Billing Agreement

lgijashvili
Contributor
Contributor

Hi,

During the dispute I was asked to provide copy of billing agreement. Can you help me understand what exactly is billing agreement and where can I find it?

 

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PayPal_JonK
Moderator
Moderator

Hello @lgijashvili

Welcome to the PayPal Community! I'm sorry to hear you're running into some confusion with a recent dispute. Are you the seller in this case? If so, normally that means our review teams are looking for a copy of the Billing Agreement you set up with your buyer to review what kind of services were offered and on what kind of timeline. However, I'd definitely recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for more assistance. 

Good luck!

 

 - Jon K


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