Zhiyun Chuang Network Technology Co., Ltd.

Nanadone
Contributor
Contributor
This company took my money and I never got anything I ordered. I tried to Google the company and well 🙃 stupid me. What recourse do I have?
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10 REPLIES 10

harrythe5th
New Community Member

I have just been scammed by this company too.  Bought a loop and never got a confirmation email and the tracking # on PayPal is fake.

 

I don't understand why after soo many people have reported it PayPal is still doing business with that vendor.

 

This should be reported to facebook and BBB too.

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RocioMH
Contributor
Contributor

Well, it is still happening. Paypal has accepted another transaction on 4th february 2022: mine. Maybe they are making bussiness together.

Is there another explanation? I am waiting. 

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Dizzying
Contributor
Contributor
I'm not sure what you purchased, but I'm right along with your frustrations on PayPal authorizing payments for fake companies, and then leaving it up to us to fight said Co to get our monies back, after not receiving our items or any confirmation email. Now I find myself issuing all these tickets for things that could of been avoided. Ughhhhh.
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LynnW62
Member
Member

This company is a total fraud.  They send you an item that does not resemble what you ordered.  When you put in a dispute they offer you a 10% discount - or you can return the item - which in my case cost more than the item.  I am not the only person who has had problems with this company.  Do not buy from them - they are scammers.😩. PayPal is pretty good - but in this instant they could control this supplier by not supporting them.  I gather they are needed more people to put up complaint.  This company knows exactly how to get around the return policy and even recite it to you through the dispute.

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RocioMH
Contributor
Contributor

Well. it is still happening. Paypal keeps accepting transactions with this company and others which have been reported scam years ago now. What will be the explanation for this? I feel that we are in the hands of scammers and fakers. 

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RocioMH
Contributor
Contributor

I have ordered a product from this company, too, and same thing. They have not sent any receipt or shipping instructions. I searched and found that people have been faked at list since june 2020. Now thw question is why Paypal keeps accepting payments to this company? Isn´t it strange, when it as been denounced by tens of people by now? 

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PayPal_Tommy
Moderator
Moderator

@Nanadone,

 

We are incredibly sorry for the inconvenience.

Have you opened a claim for an item not received via the resolution centre of your PayPal account? PayPal offers purchase protection for cases of unauthorized use, non-receipt, and items that are significantly not as described.

 

We assure you that we do not profit off merchants or buyers who conduct dishonest business. Any fees PayPal collects from the merchant would be absorbed by reviewing and adjudicating disputes and claims filed against their purchases. Not only that, fraudulent business practices impact our most important asset: the trust of our customers. PayPal will monitor all account and transaction activity to identify abuse patterns and part ways with a customer's business should they pose a risk to other PayPal customers or our business. 

 

 

-Tommy
 

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Dizzying
Contributor
Contributor
Tommy, I really hope paypal is not waiting for a magical number of members to be ripped off, before they put a red flag on this company. Smh, because I realllllly can't afford that.
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Esoulis
New Community Member

Have been scammed too by this company, tried for the last month to request refund no reply by paypal.

 

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