Zhiyun Chuang Network Technology Co., Ltd.
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Disputes & Chargebacks
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I have just been scammed by this company too. Bought a loop and never got a confirmation email and the tracking # on PayPal is fake.
I don't understand why after soo many people have reported it PayPal is still doing business with that vendor.
This should be reported to facebook and BBB too.
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Well, it is still happening. Paypal has accepted another transaction on 4th february 2022: mine. Maybe they are making bussiness together.
Is there another explanation? I am waiting.
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This company is a total fraud. They send you an item that does not resemble what you ordered. When you put in a dispute they offer you a 10% discount - or you can return the item - which in my case cost more than the item. I am not the only person who has had problems with this company. Do not buy from them - they are scammers.😩. PayPal is pretty good - but in this instant they could control this supplier by not supporting them. I gather they are needed more people to put up complaint. This company knows exactly how to get around the return policy and even recite it to you through the dispute.
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Well. it is still happening. Paypal keeps accepting transactions with this company and others which have been reported scam years ago now. What will be the explanation for this? I feel that we are in the hands of scammers and fakers.
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I have ordered a product from this company, too, and same thing. They have not sent any receipt or shipping instructions. I searched and found that people have been faked at list since june 2020. Now thw question is why Paypal keeps accepting payments to this company? Isn´t it strange, when it as been denounced by tens of people by now?

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We are incredibly sorry for the inconvenience.
Have you opened a claim for an item not received via the resolution centre of your PayPal account? PayPal offers purchase protection for cases of unauthorized use, non-receipt, and items that are significantly not as described.
We assure you that we do not profit off merchants or buyers who conduct dishonest business. Any fees PayPal collects from the merchant would be absorbed by reviewing and adjudicating disputes and claims filed against their purchases. Not only that, fraudulent business practices impact our most important asset: the trust of our customers. PayPal will monitor all account and transaction activity to identify abuse patterns and part ways with a customer's business should they pose a risk to other PayPal customers or our business.
-Tommy
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Have been scammed too by this company, tried for the last month to request refund no reply by paypal.

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