do i have payment protection via email payment?
Dale32223
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-23-2022
09:19 AM
a company is telling me to tranfer some money by email, am i covered with payment protection if the goods dont turn up?
they have sent me an invoice but i have always been redirected viat ebay to pay for goods.
Labels:
- Labels:
-
Buyer Protection
-
Fraud & Phishing
1 REPLY 1

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-27-2022
10:07 AM
Hello @Dale32223,
Welcome to the Community!
I understand you'd like to learn more about PayPal's Purchase Protection. As long as you purchase the item using a Goods & Services transaction, you would be able to file an Item Not Received dispute if the items do not show up. You can learn more about what items are covered and how to file a dispute on our Help Center.
I hope this helps!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Payment Notification Email From PayPal in Managing Account Archives
- Buyer address not showing in Managing Account Archives
- Email in Managing Account Archives
- The merchant account is restricted WP PAYPAL integration in Managing Account Archives
- PayPal payments integration to Shopify in Managing Account Archives