my account was limited

[mintsh]

hi how do i get my account unbanned? just received an email saying that i can no longer use paypal but did not state any reason. this happened after i received my invoice. please help, i need that money and i can't even access it. what did i even do it says the money's on hold for 180 days, is there a reassurance that i can get that money back? paypal this is so frustrating and disappointing. GOING TO THE RESOLUTIONC ENTER DOES NOT SOLVE THE PROBLEM, when i try clicking the resolve button, IT JUST GOES BACK TO THE PAGE WHERE IT SAYS I CAN'T USE PAYPAL ANYMORE. 

twitter and facebook pages do not respond as well. your customer service sucks

[kernowlass]

@mintsh 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.