A bank account link

harveyvoss
Contributor
Contributor

My account has been restricted and I submitted documents but they were rejected. After 180 days, I received a message about the possibility of withdrawing my balance from the account. Now I am trying to link a bank account, but it tells me that there is a problem with your account. Please solve the problem.So that I can link a bank account and withdraw my balance

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2 REPLIES 2

harveyvoss
Contributor
Contributor

When I link the account, this sentence always appears to me, but the account does not have any problemThere’s a problem with your account. Please go to the resolution center so we can help you resolve this quickly.

 

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PayPal_Ayesha
Moderator
Moderator

Hello @harveyvoss,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand that you're unable to link your bank account post 180 days as you have received notification about the withdrawal and I know this can be concerning. For this situation, the only option is to contact PayPal customer Support team through the available contact options on our website and request to lift the limitation from the account manually as you have been notified that you should be able to use your account. Once the process to remove the limitation gets completed, you much be able to add the bank. You can contact the team by clicking the "Contact us" option at the bottom of PayPal page. Support is also available through Facebook by sending PM, Twitter and Instagram on DM.

 

I hope this helps,

Ayesha


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