Access Paypal without password

[Jackiehatton]

I wasnt asked for a password to sign in PayPal before payment. I was sent to Paypal directly from an email they sent me from Ecō, the site I was sent to is "actions.eco.org", and at the bottom of the campaign that I signed is written: (Petition total is Avaaz + WeMove + Ekō members who have signed). Then I was asked to chip in. And I was dedirected to Paypal and without putting my password I payed for a financial support. It's the first time I am not asked for a password to to get into Paypal for a payment. The address of my email where I received the appeal (the email from Ecō organization) I'd not the same with the email address I use to sign in in PayPal. I am very confused and worried

[PayPal_Meghan]

Hello @Jackiehatton, 

Welcome to the PayPal Community! 

I can completely understand the concern caused when you're automatically signed into your account, especially when you were directed there from an email. It sounds like you might have PayPal One Touch enabled. One Touch allows you to sign into the account on trusted devices automatically. You can learn more about One Touch and how to disable it on our Help Center here: What is One Touch and how do I use it? 

When reviewing emails, to be on the safe side, I don't recommend clicking on any links. If you received a phishing email, the link could take you to a fake website that tries to record your password. Since you didn't have to type in your password and you were in the process of making a payment, I don't believe this was a phishing attempt, though. However, to be on the safe side, I would recommend resetting your password and security questions. If you'd like to add a second layer of security to your PayPal account, you can set up 2-Step Verification. 

I hope this information helps to ease your mind. If you made a purchase for an item/service and need any assistance with the payment, you may also qualify to file a dispute under PayPal's Purchase Protection Policy. 

- Meghan