Do you think PayPal and The Pillow Company Derila are working together?

[MadPace]

Do you think PayPal is working with Derila pillow company??? This company is ripping people off and PayPal seem to be find with Derila business practice.. They ripped me off for a 185.00

[KCamp2]

They also go by Klaudena.

[Grimreepr]

Here is a hint:  when the package shows up, take it back to the postal counter and refuse it.  Do not accept it.  Tell the post office that you never ordered it and you do not want it.  A refused package automatically charges the shipper the return charges. 

I have done this several times to scammers that try scamming by sending COD's that contain nothing.  I talk to the counter person, tell them I have no idea what the heck it is as I never ordered it, I tell them I do not want it and I am refusing delivery do to the fact it is an unknown package.  They then send it back to the shipper and charge THEM the return fees.

[MadPace]

They're saying they sent packages to my home which I never recieved. That's suspect to me because I'm thinking how can you send me something that I never ordered and I never gave you my address.At that point in our conversation I was informed that "Paypal" was involved in this and my account was where they were able to get all of my bank and home information.I'm so Mad at this whole ordeal..

[Grimreepr]

Wait a second.  They state on their site, a 30 day money back guarantee.  Dispute the payment, return the pillows collect.  It's there as clear as day! 30 days Money back.  Getting charged for 4 when you ordered one is enough to dispute the payment.  Give PayPal all the communications from Derila, show exactly where they refuse to modify the payment and where they refused a refund despite their 30 day money back guarantee.

Any reputable company would tell you what to do, telling you that you are forced to accept would **bleep** me off to the max.  They are indeed a disreputable company, and their practices are highly suspect to say the least.  Be blowed if i would lay down and take it to the chin.   I would dispute the payment, and return the pillows collect or refuse them outright. 

[DerilaSupport]

Hello. We are really sorry to hear about your experience with our service. We hope that you are willing to give us another chance to resolve this case as soon as possible.

As PayPal Community rules do not allow sharing details such as email address, please provide us your order ID (you can find it in your invoice and order confirmation email) and we will reach out to you directly to look into your case and find the best solution.

Derila Support Team

[KCamp2]

Other company names besides Derila are Ecomlitllc EcomLT LLC ECOMLT ECOMLT LLC Ecomlt Llc Ecomlit LLC Ecomit.co Klaudena