Faulty items dispute help.
Dee289
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Posted on
Sep-20-2024
01:14 PM
I opened a dispute to get refund on faulty items bought eBay are asking for me to return item by 30th September or it will be cancelled,the seller has agreed to my refund and doesn't want the faulty items returned to them, told me to dispose of them what do I do I'm owed £352.
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kernowlass
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Sep-20-2024
01:59 PM
If you filed an Ebay dispute then it has nothing to do with Paypal as Ebay are a totally separate company with their own dispute policies.
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Kudos / Solution appreciated.
Dee289
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Sep-20-2024
02:04 PM
kernowlass
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Sep-21-2024
01:32 AM
In that case ........
Paypal state this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.
You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.
Advice is voluntary.
Kudos / Solution appreciated.
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