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Solved! Go to Solution.
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Seller Protection
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1. The email address you use with Paypal identifies your Paypal account and is all someone needs to pay you.
2. Your phone number identifies your Paypal account if using the app.
3. If you have set up a paypal.me link you can send that but make sure the buyer ticks the goods/services option to pay (if the f/f option is available in your country).
4. You can send a money request/invoice from your Paypal account to their Paypal email address for them to pay.
The latter is better as you can then fully describe the item that your buyer is paying for and that may help you if they open a received but not as described dispute.
You may be subject to the new seller hold (info on that in link below) but once cleared you can click on withdraw/transfer funds and send it to any linked funding source approved for withdrawals for the country you are in.
https://www.paypal.com/us/brc/article/funds-availability (that's the U.S link but the information is the same).
However be very careful as lots of scams about.
1. A lot of scammers encourage you to accept a Paypal payment and if you don't have an account ask you to open one.
2. Do not get scammed via spoof emails that look as if they are from Paypal.
3. Never send anything unless the funds are showing in your Paypal account balance, even if you are a new seller and subject to the new seller hold the funds would still show in your balance but have pending or on hold by them.
4. Do NOT send anything to an address that is not the buyers Paypal registered address.
5. Do not be fooled by you so called buyer and "Paypal" telling you that you either have to >>>
a. Send the item and provide a tracking number BEFORE the funds show in your balance.
b. You have to pay the buyers shipping agent via western union or moneygram OR any other payment transfer option before payment is credited to you.
6. Do not accept payment for sales using the family / friends option.
7. Remember sellers send invoices and not buyers so if you get an invoice or money request pending then you have NOT been paid if its not actually in your Paypal balance.
8. Any buyer asking you to send a gift card as well as their item is suspect as you will get a fake Paypal email saying they have paid but need to give them the gift card code first, thats all they want and you will never get paid.
9. If you are a seller you never have to send money or any sort of voucher to a buyer for anything account related.
If in doubt come here and ask and also read up on Paypals seller protection first so you can risk assess your transactions.
Advice is voluntary.
Kudos / Solution appreciated.
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1. The email address you use with Paypal identifies your Paypal account and is all someone needs to pay you.
2. Your phone number identifies your Paypal account if using the app.
3. If you have set up a paypal.me link you can send that but make sure the buyer ticks the goods/services option to pay (if the f/f option is available in your country).
4. You can send a money request/invoice from your Paypal account to their Paypal email address for them to pay.
The latter is better as you can then fully describe the item that your buyer is paying for and that may help you if they open a received but not as described dispute.
You may be subject to the new seller hold (info on that in link below) but once cleared you can click on withdraw/transfer funds and send it to any linked funding source approved for withdrawals for the country you are in.
https://www.paypal.com/us/brc/article/funds-availability (that's the U.S link but the information is the same).
However be very careful as lots of scams about.
1. A lot of scammers encourage you to accept a Paypal payment and if you don't have an account ask you to open one.
2. Do not get scammed via spoof emails that look as if they are from Paypal.
3. Never send anything unless the funds are showing in your Paypal account balance, even if you are a new seller and subject to the new seller hold the funds would still show in your balance but have pending or on hold by them.
4. Do NOT send anything to an address that is not the buyers Paypal registered address.
5. Do not be fooled by you so called buyer and "Paypal" telling you that you either have to >>>
a. Send the item and provide a tracking number BEFORE the funds show in your balance.
b. You have to pay the buyers shipping agent via western union or moneygram OR any other payment transfer option before payment is credited to you.
6. Do not accept payment for sales using the family / friends option.
7. Remember sellers send invoices and not buyers so if you get an invoice or money request pending then you have NOT been paid if its not actually in your Paypal balance.
8. Any buyer asking you to send a gift card as well as their item is suspect as you will get a fake Paypal email saying they have paid but need to give them the gift card code first, thats all they want and you will never get paid.
9. If you are a seller you never have to send money or any sort of voucher to a buyer for anything account related.
If in doubt come here and ask and also read up on Paypals seller protection first so you can risk assess your transactions.
Advice is voluntary.
Kudos / Solution appreciated.
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Pending????? in Transactions
- I used Pay in 3, and the full amount taken for first payment. in Transactions
- Can a merchant charge my account with just an email from me agreeing to the charge? in Transactions
- Scammed through friends and family payment in Security and Fraud
- Scammed by a “buyer” and paypal sided with them. in Reporting