GTHW App Limited

Kking74
Contributor
Contributor

Just noticed that there are two transactions for which I did not approve. Anyone have any advice?

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9 REPLIES 9

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kking74 

 

As well as the information in the link I would also change your password and security questions and keep a close eye on your account.

https://www.paypal.com/us/cshelp/article/how-do-i-report-an-unauthorized-transaction-or-account-acti...


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tomtomrx
New Community Member

I also found 3 charges from these folks. have no idea how they got into my paypay account  thats scarry

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PayPal_Meghan
Moderator
Moderator

Hello @tomtomrx

Thanks for posting your first question in the Community! 

I'm sorry to hear about the unauthorized payments on your PayPal account. I recommend following the steps provided by @kernowlass, for filing an unauthorized dispute. You'll also want to reset your password and security questions by following these steps. I also suggest checking if a subscription was set up and canceling it. To add another layer of security to your PayPal account, it's a good idea to add 2-Step Verification

I hope this information helps and you receive a refund! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
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Shanshan0111
Member
Member
I had this happen as well. How do I get a refund?
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Cjriveness
Contributor
Contributor
How can I stop these payments???
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cjriveness 

 

Did you actually read the last few posts on this thread before you asked that question?


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Cjriveness
Contributor
Contributor
I hope you're a bot. Otherwise, you're not at all helpful and you're unnecessarily condescending.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cjriveness 

 

Then try reading the thread with the answer in a post a few up from your question instead of asking the same question again ???


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Armelle040592
New Community Member
Same for me
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