Gift card funds stolen

Upset28
Contributor
Contributor
I purchased vanilla gift card, checked bal and funds were stolen and put into a paypal acct. What can I do?
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2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @Upset28

Welcome to the PayPal Community! I'm sorry to hear you've experienced unauthorized activity on your Vanilla gift card. Normally, if you see this activity on your PayPal account, you can report this activity through our Resolution Center. If you do not see this activity on your PayPal account, we would recommend reaching out to Vanilla to see what kind of dispute options are available. 

 

Good luck with our case,

 

 - Jon K


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Upset28
Contributor
Contributor
They told me it would take 45 days to investigate. But that was all the money I had until payday. I don't even know how anyone would've done it, I activated the card at the register when I bought it.
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