Got scammed by the f&f scam. Never received what I was told to receive

taylor_29
Contributor
Contributor
For 3 days I got in touch with someone on PayPal “who” sold some type of card that you could buy things with (prob stolen). And I didn’t really thing that much about it while I was going to pay for it. He told me to send to f&f and I asked him why that and he got up with excuses like fees and yea. Now I have been waiting for him to respond for 3 days without any future updates. This was 25€ and I am trying to get his account suspended for fraud and scamming. Is there any way I could try to recover the cash I lost?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@taylor_29 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation as it was not just the recipient that broke paypal rules.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




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taylor_29
Contributor
Contributor
Yea but I didn’t know… he manipulated me when I was on my way to buy… I could do anything. Is there still an possibility to contact support via phone and try to solve this?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@taylor_29 

 

If they were not a close friend or mate OR a family member then you don't use that option.

If you still didn't know then it tells you on the app + on the paypal site before you click to pay that there is no buyer protection if you use that option.

I can give you the link for c.s. but I doubt they can help you.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

 


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