I have not received my products from inckwp, Co.,Ltd has anyone purchased from this company?

[LindaCJTurner]

inckwp, Co.,Ltd

I have purchased 2 items from the above company and have not received the goods. Has anyone else had dealings with this company?

[DSims]

File a complaint via PayPal to claim refund

[Viviana2023]

Me too! Dec 13. 2023 and no way to track my shipment.

[LindaCJTurner]

You will need to get a refund, Paypal handled my complaint very quickly and gave me a full refund. Nothing from the company at all. It does not exist. Sorry to give you the bad news.

Have a great Christmas

[Viviana2023]

Thank you. That is very disappointing but I’m wiser now. Happy Holidays to you as well.

[rebeka101]

I don't receive my item from inckwp,Co.,Ltd. Somebody know how to connect to them? I can't find website.

[Nursx2]

I order what was a 16 foot outdoor  Christmas tree supposedly coming from Denmark (tracking info stated this).

I received a UPB LED rope light set from NJ which can fit in the palm of my hand.

THSI IS A SCAM!!!!

I am requesting my money back from PayPal and will cancel my PAYPAL acct if they too **bleep** me around.

[PayPal_Olivia]

Hi @Nursx2, 

Thank you for your post and welcome to the Community Forum! I'm sorry to hear that you have received something other than what you ordered. If you have already opened a dispute for Significantly Not As Described and have escalated it, it will be reviewed. If found in your favor, you will receive a refund after the item has been delivered with tracking back to the seller. 

I hope this helps!

Olivia

[Vandy5]

No product. Ordered 12/23/23

[kernowlass]

@Vandy5 

https://www.paypal.com/us/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160

[DSims]

I had similar issues and used the PayPal tool to contact seller for weeks, always getting lies about product in transit.  They use a fake shipping website where they load the shipping info and it reflected they mailed me two packages, but neither was ever received.  I continued to escalate with PayPal, but sadly PayPal just notified me their closed my claim and favored the seller.  Needless to say I will be closing my PayPal account, after many years.